Optimize Your Business with Pretium Credit Control Consultancy

Effective Debt Management and Collection Solutions

Revitalize Your Cash Flow In the challenging business landscape, effective cash flow management is crucial, especially for smaller companies. Pretium Cash Flow Consultancy offers expert solutions to enhance your cash flow, reduce bad debts, improve credit ratings, and boost customer retention.

SERVICE

1. Comprehensive Investigation: We thoroughly analyze your company’s processes and trace orders from initiation to payment, identifying key improvement areas.
2. Tailored Consultancy: Our goal is to address current issues and prepare you for future challenges with sustainable, realistic strategies and hands-on training for your team.
3. In-Depth Appraisal: We provide a detailed review of your existing credit procedures, pinpointing crucial stages and potential pitfalls in order processing and customer management.
Crafting Your Credit Policy Post-investigation, we draft a bespoke credit control policy, complete with implementation training. If you already have a policy, we offer expert recommendations for enhancement.
Ongoing Support for Continued Success Our commitment extends beyond initial consultancy. We offer ongoing support and follow-up services to ensure the effectiveness of implemented policies and training.

The Pretium Advantage:

1. Effective telephone skills for credit control, from handling excuses to securing payments.
2. Mastery in written communication, including emails and customised letters.
3. Skills for customer meetings and efficient notetaking.
4. Understanding credit reference agency reports.
5. Navigating debt collection through the legal system.
6. Balancing sales exploitation and prevention – synergising Credit Control and Sales teams.

Credit Control Training: A 2-Week Intensive Program Our training, spanning up to 40 hours, transforms your credit control team into a valuable asset. The curriculum includes:

Daily planning strategies.
Roleplay scenarios (good cop, bad cop).
Tactics for recovering bad debts.
Effective telephone and written communication techniques.
Resolving disputes: types and methods.
Leveraging Terms and Conditions in communications.
Streamlining processes and systems.